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Tech Support

You have questions and we want your project to be a great one. To best serve you we have three options for you to get the information you need.

Option 1: An Ounce of Prevention is Worth a Pound of Cure

We regularly publish short tech tip videos to a playlist on YouTube. We base the content off of common questions or misconceptions. We encourage you to subscribe, enjoy and leave comments with ideas you have for future episodes!

If you are looking for some tips check out the resources below:

Option 2: The Total is Greater than the Sum of its Parts

The collective knowledge of the world (aka the Internet) is a great resource for gleaning insight from those with more experience. That is why we've decided to use Stack Exchange as a means to help answer your questions. Stack Exchange has a large family of specialized Q&A sites. This is a great avenue for asking questions which have an answer that might help other people. Also, it is a great place to search and see if others have struggled with and gotten past the same challenge you are facing.

We will monitor questions asked on robotics.stackexchange.com which are tagged with #Actobotics or #ServoCity. Stack Exchange does have some general guidelines that you should take the time to read before posting:

  • Search to make sure your question has not already been asked.
  • Make sure your questions are on topic for the Robotics Stack Exchange... sometimes it may fit better in one of the other Stack Exchange Communities. For example, they have communities specifically for: 
  • Focus on questions about an actual problem you have faced. Include details about what you have tried and exactly what you are trying to do.
  • Avoid questions that are primarily opinion-based, or that are likely to generate discussion rather than answers. For example, instead of asking for shopping recommendations like "what is the best servo" which could be driven by opinion, ask a question that is driven by facts like "what servos can be driven 180° given a standard PWM signal and without modification".

 Option 3: Contact Us

 Send us an email at tech@servocity.com. It often helps to have a photo or even a video of your setup. Or give us a call at 620-221-0123.